Speaker: Jonathan G. Wiik, MSHA, MBA
Healthcare financing and delivery have changed significantly due to shifts in coverage, technology, payment patterns, and U.S. healthcare policy. As costs rise, stakeholders are drifting out of alignment. More costs are being shifted to patients, disrupting providers’ usual approaches to revenue cycle. Hidden in this disruption is an opportunity and a call to action. Sending a paper bill in the mail on a mission of hope, after services have been provided, won’t work in the new patient-as-payer environment. Healthcare Revolution: The Patient Is The New Payer outlines where the industry has traveled, the current state of revenue cycle, and what changes providers can expect as the healthcare market continues to evolve.